FAQS

How do I get my membership card if I sign up online?

During your first visit to your Y, please stop at the Member Service Desk where you will receive a welcome packet, take your membership photo and receive your id card.

Are there any additional charges?

There are more than 100 FREE group exercise classes included in your membership, but there is an additional charge for youth swim and sports programs, as well as specialty fitness programs, such as personal training.

Does the Y offer financial assistance?

As a nonprofit charitable organization, the YMCA of Broome County strives to make membership and programs accessible to all, regardless of their financial circumstances. To apply for financial assistance please refer to the financial assistance page, or visit the welcome center at either branch. Please note that there will be an income verification process following all applications and we ask that you provide proof of your total household income within 30 days of applying. Please contact us if you have questions about the approval process.

Our Annual Giving Campaign raises funds to help provide financial assistance for membership and program fees. If you would like to make a gift to support the campaign, please click here. 

Can I use any YMCA?

If you join the YMCA of Broome County, you receive unlimited access to both branches of our Y. All self paying memberships are also enrolled in our Nationwide Membership program which grants access to over 2000's YMCA's across the country. 

What if I want to cancel my membership after I've joined?

A written notice is required to cancel a membership. Cancellation requests by phone are not accepted. Cancellation requests will need to be received the 30th of the month in order to stop the draft for the following month. 

Members are responsible for reviewing bank statements to verify their draft has been cancelled and notifying us within 30 days if draft has failed to terminate. Any disputes over three months old, will be at the discretion of the YMCA Membership Committee.

Do you offer different types of memberships?

Yes. The YMCA of Broome County offers adult, family and youth memberships. 

How do I pay for a membership?

Payment is through monthly bank or credit card draft. Your first monthly payment, which is prorated from the day you join, plus the joiner fee is required when joining.

Memberships are billed on the 1st of the month and automatic withdrawals are made on the 15th day of each month. If your membership payment is returned for insufficient funds (NSF), you will be charged a $20 NSF service fee.

Annual payment is also available. Initial payment or annual payment for membership may be made by cash, check, or credit card. 

Do I have to sign any long-term contracts?

No. YMCA membership is on a flexible monthly basis.

Who can participate at the YMCA?

All people are welcome to participate in YMCA programs and use our facilities as members, regardless of race, ability, religion, sex, national origin, or income. In upholding our commitment that “everyone is welcome,” we acknowledge and respect the range of beliefs in our community by modeling acceptance, inclusion, compassion and love. We embrace the worth of each person and assist you in developing your unique gifts and abilities. Please let us know about any special needs.

What makes the YMCA unique?

The YMCA is a values-based, character-building, nonprofit membership organization that plays a vital role in contributing to the community. Our values of caring, honesty, respect and responsibility are in everything we do. We plan our high-quality programs around essential elements to help kids grow into caring and responsible adults. Our staff is caring, competent and experienced. 

At the YMCA, our youth can develop new skills, increase self-esteem and make new friends while having fun in a safe, nurturing environment. Families can build stronger bonds, achieve greater work/life balance and become more engaged in their communities. People of all ages and abilities can build a healthier spirit, mind and body.

Does the YMCA provide childcare services while I workout?

Yes, childcare services are available in our child watch area at select times during the day for members while they are visiting the YMCA.  

Is my charitable gift to the YMCA tax deductible?

The YMCA is a charitable, nonprofit organization recognized by the IRS with a 501(c)3 charitable designation. Your financial contribution, which is fully tax deductible, allows us to provide these needed services to families and children throughout our community.

How can I volunteer at the YMCA?

Volunteering is an important part of the energy and excellence of the YMCA. We are grateful for all volunteer help and we need a wide range of skills and interests to meet the needs of the organization. To find out more about volunteer opportunities, please view our volunteer page or call 607.770.9622 ext. 404.

Does the Y have any additional membership policies?

Yes, you can read a full list of our membership policies here, the terms and conditions are also available. 

Does the Y protect my information?

Yes, the privacy policy is also available.